Shipping policy
Processing
The standard processing time for an order is 1-5 business days. This is subject to delays based on regional holidays and stock availability.
Shipping Options
We have two shipping options based on the product and where it is being stored.
Products held in our International stock will be dispatched using our standard shipping.
Products held in our Australian stock will be dispatched via Australia Post.
Standard Shipping
For purchases worldwide from our International stock, shipping times and prices are as follows:
| Destination | Shipping Type | Cart Total | Shipping Price |
| Worldwide | Standard Shipping (15-30 Business Days) | $0~$99.99 | $10 |
| Worldwide | Standard Shipping (15-30 Business Days) | $100+ | Free |
Shipping times may vary depending on the item and stock availability.
Please allow for additional transit time on all deliveries during seasonal holidays (Please allow for an additional 5-10 business days during lunar new year).
*Currently, shipping times vary from 15-30 business days on average.
Australia Post Shipping
For items shipping via Australia post, we offer a flat rate to Australia and New Zealand based on the following:
For purchases in Australia from our Australian stock, shipping times and prices are as follows:
| Destination | Shipping Type | Cart Total | Shipping Price |
| Australia | Australia Post Standard Shipping (3-7 Business Days) | $0~$99.99 | $9 |
| Australia | Australia Post Standard Shipping (3-7 Business Days) | $100+ | Free |
| Australia | Australia Post Express Shipping (2-4 Business Days) | $0~$99.99 | $12.50 |
| Australia | Australia Post Express Shipping (2-4 Business Days) | $100+ | Free |
For purchases from countries in the following zones from our Australian stock, shipping times and prices are as follows:
| Destination | Shipping Type | Weight | Shipping Price |
| New Zealand | Australia Post Standard International Shipping (8-30 Business Days) | Up To 250g | $15.35 AUD |
| New Zealand | Australia Post Standard International Shipping (8-30 Business Days) | Up To 500g |
$18.50 AUD |
| New Zealand | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1kg | $24.85 AUD |
| New Zealand | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1.5kg | $31.20 AUD |
| New Zealand | Australia Post Standard International Shipping (8-30 Business Days) | Up To 2kg | $37.55 AUD |
| Asia Pacific | Australia Post Standard International Shipping (8-30 Business Days) | Up To 250g | $18.75 AUD |
| Asia Pacific | Australia Post Standard International Shipping (8-30 Business Days) | Up To 500g |
$24.45 AUD |
| Asia Pacific | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1kg | $35.90 AUD |
| Asia Pacific | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1.5kg | $47.35 AUD |
| Asia Pacific | Australia Post Standard International Shipping (8-30 Business Days) | Up To 2kg | $58.80 AUD |
| USA & Canada | Australia Post Standard International Shipping (8-30 Business Days) | Up To 250g | $21.00 AUD |
| USA & Canada | Australia Post Standard International Shipping (8-30 Business Days) | Up To 500g |
$27.25 AUD |
| USA & Canada | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1kg | $39.75 AUD |
| USA & Canada | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1.5kg | $52.30 AUD |
| USA & Canada | Australia Post Standard International Shipping (8-30 Business Days) | Up To 2kg | $64.85 AUD |
| UK & Europe | Australia Post Standard International Shipping (8-30 Business Days) | Up To 250g | $25.75 AUD |
| UK & Europe | Australia Post Standard International Shipping (8-30 Business Days) | Up To 500g | $32.25 AUD |
| UK & Europe | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1kg | $45.25 AUD |
| UK & Europe | Australia Post Standard International Shipping (8-30 Business Days) | Up To 1.5kg | $58.25 AUD |
| UK & Europe | Australia Post Standard International Shipping (8-30 Business Days) | Up To 2kg | $71.25 AUD |
Please Note: All shipping times shown are an estimation.
Mixed Shipping
Sometimes, your order may contain items that come from a mixture of Australia Post shipping and Standard Shipping.
Due to this, you may receive some of your items within the 2-13 business day period and the rest of your items within the 15-30 business day period.